Department of Telecommunications (DoT) has undertaken following measures to protect citizens and prevent misuse of telecom resources for cybercrime & financial frauds:
- Developed a system to detect suspected mobile connections obtained on fake / forged documents and directed Telecom Service Providers (TSPs) for reverification.
- Launched a citizen centric initiative Sanchar Saathi to empower mobile subscribers, strengthen their security and increase awareness. It is available in the form of web portal (https://sancharsaathi.gov.in) and Mobile App. Sanchar Saathi, inter-alia, facilitates citizens to:
- report suspected fraud and unsolicited commercial communications
- know the mobile connections issued in their name and report the mobile connections which are either not required or not taken by them
- report the stolen / lost mobile handset for blocking and tracing
- know the genuineness of mobile handset
- Launched Digital Intelligence Platform (DIP) for sharing of information related to misuse of telecom resources with stakeholders for prevention of cyber-crime and financial frauds. At present, 540 organization including banks and financial institutions, Reserve Bank of India (RBI), State/UT Police, Security agencies, Indian Cybercrime Coordination Centre (I4C), TSPs etc. have on-boarded the platform.
- DoT and TSPs have devised a system to identify and block incoming international spoofed calls displaying Indian mobile numbers that appear to be originating from within India. Such international spoofed calls have been made by cyber-criminals in recent cases of fake digital arrests, FedEx scams, drugs/narcotics in courier, impersonation as government and police officials, disconnections of mobile numbers by DoT/TRAI officials, etc.
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