Minister Ashok Singhal unveils Mobile App & web portal for seamless municipal services
In a significant move towards modernizing civic services, Minister Ashok Singhal inaugurated a groundbreaking digital initiative during an event held at the Janata Bhawan office in Dispur. The occasion marked the official launch of the Assam Urban Services mobile app, now available on the Google Play Store, along with the introduction of an upgraded web portal at https://assamurban.in/. This integrated platform aims to simplify and enhance public access to online municipal services throughout the state.
The Assam Urban Services mobile app empowers citizens to conveniently access a comprehensive array of services provided by municipal bodies, including the Guwahati Municipal Corporation, all through their smartphones. Simultaneously, the web portal acts as a centralized hub, aggregating information from various departments within the Housing and Urban Affairs Department. It provides a seamless interface for the public to access departmental services online.
Key features of this initiative include streamlined online property tax payments, swift trade license approvals, and a range of e-services such as requests for drinking water supply connections, venue bookings for theaters and grounds, film shooting permits, among others.
The portal not only ensures a user-friendly experience but also introduces innovative features such as GPS tracking of municipal vehicles, an efficient online complaint filing system, and resolution mechanisms. It offers detailed insights into municipal bodies, encompassing maps, demographics, mayor and ward member details, municipal assets, program activities, and tender information.
During his address at the portal launch, Minister Singh underscored the pivotal role of this integrated platform in realizing Chief Minister Dr. Himanta Biswa Sharma’s vision to streamline government processes, eliminate bureaucratic obstacles, and enable citizens to access services conveniently from the comfort of their homes. This initiative reflects the government’s commitment to fostering efficiency and transparency in municipal services across Assam.